Privacy Policy

Please use the following information, to understand how “HS” (Havana Savannah) collects, uses and discloses personally identifiable information from its users, including with respect to the “HS” mobile application (“Application”) and website.  By using the website or downloading, installing, accessing or using the Application, you consent to all actions that we take with respect to your data consistent with our Privacy Policy and the following provisions: 

User Information 

Some functionality of the website and Application, including using an iOS product (“Device”) to purchase “HS” products in the same manner as is possible with a “HS”stored value card (“Havana Savannah Card”) (“Mobile Payment”), using the Application or website to order and pay for certain “HS” products using a “HS”  stored value card prior to arrival at the store (“MOP”), including by placing an order using voice commands (“Voice Ordering”), location-based services and functionality, iBeacons or other location-based technology to enhance the user experience, and access of User’s address book may require the transmission of information provided by the User, including user’s name and password, addresses, e-mail addresses, phone number, financial information (such as credit card numbers), information related to a Havana Savannah Card, employer name, voice, or GPS location (“User Information”).


In order to use certain website or Application functionality, such as MOP and location-based services and technology, User must either (a) enable “location services” in the Application; and/or (b) set the permissions in his or her mobile device or browser to allow communication of this information. In addition, in order to use certain Application or website functionality such as Voice Ordering, User must (a) enable “microphone” and “speech recognition” in the Application; and/or (b) set the permissions in his or her mobile device to allow communication of this information. If the User uses such Application or website functionality, the User consents to the transmission of User Information to “HS” and/or its agents, and authorizes “HS” and/or its agents, to record, process, and store such User Information as necessary for the Application functionality and for purposes described in the “HS” Privacy Policy. Please see the Privacy Policy for more information about how we may use and store such User Information, and how to opt out of sharing User Information, including GPS location and voice. 


If you choose to use website or Application functionality that allows you to send messages or eGifts to third parties, you must obtain their permission to provide their personal information, such as their name, phone number or email address, to “HS”. The referred information will be used by “HS” for the purpose of contacting the third party, on your behalf, to carry out the requested functionality, for example, by emailing an eGift.


The User is solely responsible for maintenance of the confidentiality and security of any User Information which the User transmitted from or stored on a Device for purposes of the Application or website, including Mobile Payment, MOP and Voice Ordering, and for all transactions and other activities undertaken with any Havana Savannah Card registered in the User’s name, whether authorized or unauthorized. The User agrees to immediately notify “HS” of any unauthorized transactions associated with the Application or website including Mobile Payment, MOP, Voice Ordering, or any other breach of security.”HS” shall not be responsible for any losses arising out of the loss or theft of User Information which the User transmitted from or stored on a Device or from unauthorized or fraudulent transactions associated with the Application. 

Email Communications, Push Notifications, and In-App Messages.  If a User signs up for a “HS” account using the Application, the User is, by default, opted in to receive promotional email communications from “HS” (“Email Communications”). The User may, at the time of sign up, opt out of receiving Email Communications from “HS”. Thereafter, the User may opt out of receiving Email Communications solely by adjusting the User’s profile settings in the User’s “HS” account via


Similarly, upon access of website and/ordownload of Application, the User is provided the option to opt into receive push notifications from “HS” on his or her Device. This may include promotional communications, offers, and system messages pushed to the Device or within the Application mailbox (“Push Notifications”). The User may, at any time following download of this Application or use of the website, opt out of receiving Push Notifications by type by adjusting the “Havana Savannah Notifications” switch within the Application settings to “off”, or within the Device’s settings application under “Notifications” to completely opt out of Push Notifications. Opting out of Push Notifications will not affect User settings with respect to Email Communications.


Finally, by using this website or Application, in-app messages will automatically be displayed to the User via the Application’s display tiles and/or sent to the User via the Application’s Inbox, including promotional communications and offers. If the User does not wish to see or receive such messages, the User must cease use of the Application or website.